Privacy Policy

Effective Date: February 1, 2026

AncestoriesXR (“AncestoriesXR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and delete information when you visit our website, contact us, participate in contests or promotions, subscribe to updates, or purchase our documentary services.

Our services and primary market are focused on the United States. We include additional disclosures for individuals in other jurisdictions, including the European Union, where required by law.

1. Information We Collect

a. Information You Provide Voluntarily

We may collect personal information that you choose to provide, including:

Contact information (such as name, email address, and optional phone number) when you:
Submit a contact form
Sign up for a contest, promotion, or future newsletter

Communicate with us by email or other direct means

Project-related information when you purchase or inquire about our documentary services, including:

Information about an ancestor (such as names, dates, locations, historical context)
Photographs, documents, audio, or other materials you provide as background for the documentary

Providing this information is voluntary, but certain information may be required for us to respond to you or to deliver our services.

b. Automatically Collected Information

Like most websites, we may automatically collect limited technical information, such as:

IP address
Browser type and version
Device type
Pages visited and time spent on our site

This information is used only for basic website functionality, security, and analytics, and is not used to personally identify you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries submitted through our contact forms
To administer contests, promotions, or waitlists
To send occasional updates or newsletters (if you opt in)
To create and deliver custom mini-documentary films you have commissioned
To operate, maintain, and improve our website and services
To comply with legal obligations

We do not use your information for targeted advertising, profiling, or automated decision-making.

3. Documentary Projects & Creative Materials

When you purchase a documentary from AncestoriesXR, you may provide personal, historical, or family- related materials to help us create your film. We take special care with this information.

a. Ownership & Use

The documentary is created exclusively for you.
We do not sell, license, distribute, or reuse your documentary or its contents for third
We do not use your documentary or materials for marketing or promotional purposes without your explicit written consent.

b. Retention & Deletion

Once the final MP4 documentary is delivered to you, we do not retain:
The finished documentary file
Any photographs, documents, audio, or materials you provided

Any project-specific background information about your ancestor

Files are deleted from our systems within a reasonable period after delivery, except where temporary retention is required for technical delivery or legal

c. Delivery

Final documentaries are delivered to you as MP4
We may provide general instructions for uploading your video to platforms such as YouTube or Vimeo.
We are not responsible for the privacy practices of third-party platforms you choose to

4. Sharing of Information

We do not sell, rent, or trade your personal information to advertisers or third parties. We may share limited information only:

With service providers who assist us in operating our website or delivering services (e.g., hosting or email services), under confidentiality obligations
If required by law, regulation, or legal process
To protect the rights, safety, or property of AncestoriesXR or others

5. Cookies & Analytics

Our website may use cookies or similar technologies to:

Enable basic site functionality
Understand aggregate website usage

You can control or disable cookies through your browser settings. Disabling cookies may affect some site features.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.

No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.7. Your Rights (U.S. & International)

a. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include the right to:

Know what categories of personal information we collect and how we use it
Request access to the personal information we have collected about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to certain legal exceptions
Opt out of the sale or sharing of personal information (note: AncestoriesXR does not sell or share personal information)

Limit the use or disclosure of sensitive personal information (note: we do not use sensitive personal information beyond providing our services)

We will not discriminate against you for exercising any of your privacy rights.

You or an authorized agent may submit a verifiable consumer request by contacting us at info@ancestoriesxr.com. We may need to verify your identity before processing your request.

b. United States (Other States)

Depending on your state of residence, you may have rights to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of receiving promotional communications

c. European Union & Other Jurisdictions

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have additional rights under data protection laws such as the GDPR, including the right to:

Access your personal data
Request rectification or erasure
Restrict or object to processing
Request data portability
Withdraw consent at any time

We process personal data only when we have a lawful basis to do so, such as consent or performance of a contract.

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

AncestoriesXR does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

9. International Data Transfers

Our operations are based in the United States. If you access our site from outside the U.S., you understand that your information may be processed and stored in the United States, where data protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

AncestoriesXR

Email: info@ancestoriesxr.com

This Privacy Policy is intended to provide transparency and clarity about how AncestoriesXR respects and protects your personal and family history.

Privacy at a Glance

What we collect

Only what you choose to share—such as contact details or materials needed to create your documentary.

What we don’t do

We do not sell your personal
We do not sell or reuse your
We do not keep your documentary or source materials after

Why we collect it

To respond to you, run contests or newsletters (if you opt in), and create the documentary you requested.

Who sees it

Only AncestoriesXR and trusted service providers needed to operate our site or deliver your film.

Your control

You can request access, correction, or deletion of your information at any time.

Questions?

Email us at info@ancestoriesxr.com.